that the decision to move into aged care can sometimes be challenging and that people’s hearts are in our hands every time we welcome a resident into their new home. Caring for older people is a great privilege, which is why our residents are at the centre of everything we do. We practice empathy at every interaction, demonstrating our care, compassion and respect for each individual. Our teams are experts in their field.

They are professional, skilled and knowledgeable which allows us to deliver quality clinical care to our residents. We focus on providing choices that resonate with residents and families, access to simple, straightforward advice, and programs that allow you to remain connected with your family and communities. Our teams live by our family code. We are a family where everyone belongs.

Policy Notes.

• 🚫 Commitment: We’re committed to a culture of zero tolerance for abuse, neglect, exploitation, and preventable injury.
• 🤝 Protection for All: Prioritizing the safety and well-being of each individual – no exceptions